Tag: Dynamics 365 Customer Service Enterprise

• Microsoft Digital Contact Center – WhatsApp channel setup

  

  When I was setting up WhatsApp channel for Microsoft Digital Contact Center Platform (DCCP), it took me a while to figure things out. So I wrote this blog to contribute Microsoft Digital Contact Center Platform (DCCP) community in setting up WhatsApp channel as a communication stream to Dynamics 365 Customer Service Enterprise. In this blog…

  Rolly

  November 24, 2022

  Digital Contact Center, Dynamics 365, How-To, Omnichannel

  DCCP, Digital Contact Center, Dynamics 365 Customer Service Enterprise, Microsoft Digital Contact Center, Omnichannel