Tag: Dynamics CRM SLA

• Dynamics CRM 2016 Update 1 – Updated Service Level Agreement

  One of the features of Dynamics CRM 2016 Update 1 release is the updated Service Level Agreement (SLA). In the previous versions, SLA is only limited to case entity. This means, the KPI measures is limited to case. In the current release and now available in trial instance, SLA can now be enable or use…

  Rolly

  May 4, 2016

  How-To

  Dynamics 365, Dynamics CRM Service Level Agreement, Dynamics CRM SLA, Service Level Agreement