Tag: Omnichannel Voice

• Microsoft Digital Contact Center Platform – Voice channel Start-up Guide (setup and testing)

  

  In this blog, we will walk you through setting up and testing an Omnichannel voice using Dynamics 365 Customer Service. This will enable you to see how easy it is to enable the Microsoft Digital Contact Center Platform solution into your existing Dynamics 365 Customer Service Enterprise product. This is just an initial setup. This…

  Rolly

  May 24, 2022

  Digital Contact Center, Dynamics 365, How-To, Omnichannel

  Customer Service Enterprise Digital Contact Center, Digital Contact Center, Omnichannel Voice