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VLOG: Sales App in Outlook – Save Emails to Dynamics 365 and Draft Replies with Copilot
A quick walkthrough of the Sales app in Outlook: save an email to Dynamics 365, get a Copilot summary, share it to Teams, draft a reply, and jump straight to the record without leaving your inbox.
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Accelerating Data Entry with Copilot Form-Fill Assistance in Model-Driven Apps
Unlock faster, smarter form filling in Power Apps. In today’s fast-moving digital workplace, speed, accuracy, and usability are crucial.Data entry remains one of the most…
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VLOG: Microsoft Digital Contact Center – Agent Experience Demo
In this video, we will demonstrate the agent experience in using the Microsoft Digital Contact Center Platform from Dynamics 365 Customer Service.
Using the WhatsApp…
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Microsoft Digital Contact Center – WhatsApp channel setup
When I was setting up WhatsApp channel for Microsoft Digital Contact Center Platform (DCCP), it took me a while to figure things out. So I…
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Microsoft Digital Contact Center Platform – Voice channel Start-up Guide (setup and testing)
In this blog, we will walk you through setting up and testing an Omnichannel voice using Dynamics 365 Customer Service. This will enable you to…
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Fluent UI Layout System in React
There seems to be very little of no documentation on how to implement Fluent-UI’s Layout system in React application – which the official documentation seems…
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TFVC Gated check-in
One feature in TFVC that are often un-utilized is the Gated check-in. Gated check-in is a feature of most source control system which validates’ the…
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Git Flow for VS
I’ve always struggle to standardize a source control process in a project. Thus, I took the PluralSight course Continuous Delivery and DevOps with Azure DevOps:…
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Azure Queue storage – how to code?
Azure Queue storage is a cloud-based queues. It temporarily store a list of messages. Each queue can store up to 500TB of data and can…
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- Copilot (2)
- DevOps (1)
- Digital Contact Center (3)
- Dynamics 365 (13)
- Dynamics 365 Sales (1)
- How-To (12)
- MSDYN Diary (1)
- Omnichannel (2)
- Source Control (1)
- Uncategorized (8)
Latest posts
- VLOG: Sales App in Outlook – Save Emails to Dynamics 365 and Draft Replies with Copilot
- Accelerating Data Entry with Copilot Form-Fill Assistance in Model-Driven Apps
- VLOG: Microsoft Digital Contact Center – Agent Experience Demo
- Microsoft Digital Contact Center – WhatsApp channel setup
- Microsoft Digital Contact Center Platform – Voice channel Start-up Guide (setup and testing)
- Fluent UI Layout System in React
- TFVC Gated check-in
- Git Flow for VS
- Azure Queue storage – how to code?
- Azure Service Bus – how to code?
- Azure Role Base Access Control
- Azure Durable Function Parts
- Integrate Azure Function with Azure Key Vault
- Integrate Azure Key Vault in your Application
- Magnetism – Alert.js
- Getting Dynamics 365 GUID
- Sonoma Partners’ CRM Dev Tool
- LinkedIn Sales Navigator Upgrade Error
- Workflow updating the Status Reason field
- Installing Team Explorer in VS2010
